Problem:  I click on the Download button and the file begins playing on a new window on my computer, but I can't SAVE it.

 

Remedy: If you just click on the Download link, your computer will play the file but not download it. Here is what to do:

 

If you are using a Mac, please hold down the Control Key while you click on the "Download" button and you will be given a selection of ways to download the file. Choose "Save Link As" and you can save the mp3 file anywhere on your computer.

If you are using a Windows PC, hover your onscreen arrow on top of the "Download" button, then click and hold the button on the right side of your mouse. This should bring up a dialog box with choices for you to download. Choose "Save Link As" and you can save the mp3 file anywhere on your computer.
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Problem: I bought several downloadable files, and some are not showing up in my order list, or I don't know where to find them.

Remedy: During checkout, you'll see a screen that shows you your files to download. You can download them then (recommended), or wait until later. If you wait, then you must log in to your Customer Account (https://www.flowdreaming.com/shop/login.php ) and click on your latest order. You should see a box at the bottom of the page that shows you Download Links. If one of your purchases is missing from this list, please contact us.

If you have trouble with a particular download, please let us know and we can reset the download for you. Occasionally, a glitch pops up, and we can fix that when it happens.

 

 

Problem: I just want to listen to the sample audios on the website or the free Flowdream I received when I signed up for the newsletter, but when I click on it, it won't play.

 

Remedy: If you’re having trouble listening to the audio samples, then download the free Windows Media Player for Windows or Mac. If you still have trouble, visit the Windows MediaPlayer Help page .